Your Complete Guide to Falcon Casino's Welcome Bonus Package

The welcome package runs across four named bonus tiers, starting with a 100% match up to £1,000 plus 100 free spins on your first deposit. At the other end of the range, the Highroller path offers a 125% match up to £1,500 with 120 free spins - also triggered on a first deposit, but as a separate, higher-stakes route.

Across the three standard deposit tiers, you can collect up to 200 free spins in total. The fourth tier - the Highroller bonus - sits alongside those as an alternative first-deposit choice rather than a continuation of the standard sequence.

Bonuses

FIRST DEPOSIT BONUS

100% UP TO € / £ 1,000 + 100 FS JOIN

SECOND DEPOSIT BONUS

75% UP TO € / £ 1,000 + 50 FS JOIN

THIRD DEPOSIT BONUS

100% UP TO € / £ 1,000 + 50 FS JOIN

Four Bonus Tiers at a Glance

All four tiers are claimed by clicking JOIN on the relevant offer and making a qualifying deposit. Bonus caps apply in both GBP and EUR.

The three standard tiers together deliver 200 free spins. The Highroller tier is a parallel first-deposit path - not a fourth step in the standard sequence - so your choice at the first deposit determines which route you take.

How to Claim Each Bonus Tier

Every tier follows the same trigger: click JOIN on the bonus you want, then complete a qualifying deposit. The bonus credits to your account once the deposit is confirmed. Here is the full sequence for the standard path:

1. Register your account using the JOIN button and complete email verification.
2. Log in and navigate to the bonuses or promotions section.
3. Select the First Deposit Bonus and click JOIN on that offer.
4. Make a qualifying deposit - the 100% match up to £1,000 and 100 free spins are credited automatically.
5. Repeat the process for your second and third deposits to claim the remaining standard tiers.

For the Highroller path, the same JOIN and deposit mechanism applies, but you select the 1st Highroller Deposit Bonus at your first deposit instead of the standard first-tier offer. Once you have claimed either first-deposit bonus, the other is no longer available - only one account per player is permitted, and the bonus tiers reflect that. To make a qualifying deposit, check the cashier section of your account for the available methods and minimums.

Standard Tiers vs Highroller - Which Path Fits You

The clearest difference is at the first deposit: the standard route gives you a 100% match up to £1,000 with 100 free spins, while the Highroller route gives you a 125% match up to £1,500 with 120 free spins. If you plan to deposit a larger amount from the start, the Highroller cap of £1,500 means more of your deposit is matched.

The standard path spreads its value across three deposits, which suits players who prefer to build up gradually. The Highroller bonus concentrates its offer into a single first deposit - there is no second or third Highroller tier confirmed beyond the first.

A few practical points to weigh before deciding:

• Standard path: three separate bonus triggers across three deposits, 200 free spins total.
• Highroller path: one bonus trigger at first deposit, 120 free spins, higher match percentage and cap.
• The minimum deposit to unlock the full Highroller cap is not confirmed in the current terms - check the bonus T&Cs for the exact qualifying amount before depositing.
• Once you claim either first-deposit bonus, the alternative path is closed.

Wagering Requirements and Bonus Conditions

Falcon Casino's wagering requirements, the maximum bet rule during bonus play, and the expiry window are all set out in the bonus terms and conditions - none of these figures are displayed on the offer cards themselves. Before you start playing with a bonus balance, the T&Cs page is the only place to confirm the exact numbers that apply to your chosen tier.

Check these four points in the bonus T&Cs before you begin wagering:

• Wagering multiplier - how many times the bonus (and possibly the deposit) must be played through before a withdrawal is available.
• Maximum bet per spin or round during active bonus play - exceeding this can void the bonus.
• Expiry window - the number of days you have to complete wagering before the bonus is forfeited.
• Excluded games or payment methods - some game types may contribute less or not at all toward wagering.

For full details on withdrawal conditions after bonus play, including how completed wagering interacts with your cashout request, visit the withdrawals page.

Which Payment Methods Qualify for Bonuses

Not every payment method automatically qualifies for bonus activation. If you deposit using a method that is excluded from bonus eligibility, the bonus will not credit to your account - even if the deposit itself goes through successfully.

The list of excluded methods is confirmed in the bonus terms and conditions, not in the cashier section. Before making your first bonus-qualifying deposit, check the T&Cs for your chosen tier to confirm your intended payment method is eligible. If a bonus does not appear after a deposit, the payment method used is one of the first things to verify.

Tracking Your Bonus Status and Progress

Once a bonus is active, your wagering progress and current bonus status can be monitored from within your account area. The exact label and location of the bonus tracker is not confirmed in the current documentation - look inside your My Account section for a bonus or promotions tab where active offers and progress are typically displayed.

If a bonus does not appear in your account shortly after a qualifying deposit, first confirm the payment method was eligible, then check whether the correct offer was selected before depositing. If neither resolves it, contact support via LiveChat or at [email protected].

Eligibility and the One-Account Rule

Welcome bonus tiers are available to new players only. Each person may hold exactly one account at Falcon Casino - opening a second account is blocked, and any bonus claimed on a duplicate account would not be valid.

Both GBP and EUR are accepted for bonus-qualifying deposits, so players funding their account in either currency can access the same tier structure. The match percentages and caps shown apply in both currencies.

If you have difficulty accessing an existing account, support is available around the clock via LiveChat or at [email protected] - creating a new account is not the correct route and risks losing access to your original balance and bonus eligibility.

Bonus Codes and Promotions

The four welcome tiers described on this page are claimed directly through the JOIN mechanism - no bonus code is required to activate them. If you do have a promo code, the dedicated page explains how to enter a bonus code and what to do if it does not apply correctly.

Common Issues and What to Check

The most frequent reason a bonus does not credit after a deposit is that the payment method used is excluded from bonus qualification. Check the bonus T&Cs for the list of eligible methods before assuming a technical fault.

Four scenarios come up regularly:

Bonus not credited after deposit: Confirm the correct offer was selected and JOIN was clicked before depositing. Then verify the payment method is not on the excluded list in the T&Cs. If both check out, allow a short processing window and then contact support with your deposit details.

Bonus disappeared from your account: This most commonly happens when the expiry window closes before wagering is completed, or when a maximum bet rule is breached during bonus play. Check the T&Cs for the expiry period and max bet limit that applied to your offer.

Wagering progress is unclear: The bonus tracker in your account area should show remaining wagering. If the tracker is not visible or the figure looks incorrect, contact support - they can confirm the current status against your account record.

What to send support if none of the above resolves the issue:

• The name of the bonus offer you claimed (e.g. First Deposit Bonus or 1st Highroller Deposit Bonus).
• Your registered account email address.
• The deposit amount and the payment method used.
• A screenshot of the issue if available.

Next Steps After Claiming Your Bonus

With a bonus active, your next decision is usually which games to play and how to track wagering progress. The games lobby shows what is available, and the bonus T&Cs confirm which game types contribute toward your playthrough requirement.

When wagering is complete, the withdrawal process begins with a verification check. If you have not yet completed identity verification, that step needs to be in place before a payout can be processed.

FAQ